KEEP the eyes on the prize
We view software as a means of effecting change in the world, not as an end unto itself. Our mission is to help our users, the people doing the hard work on complex, real-world problems. We do this by creating technology with and for a purpose
Our work is incredibly complex, touching on computer science, data science, software engineering, public policy, good governance, large-scale distributed systems, user behavior, efficient use of resources... to name a few. It would be easy to get hyper-focused on some small aspect of this large universe and spend way too much time and resources on perfecting something good enough already.
By always staying focused on the problems our users are trying to solve, we clarify our thinking about the right way forward.